CANCELLATION & REFUND POLICY

If unfortunately you have to cancel an order, please do so within 24 hours of placing the orderFor outright cancellations by you:

For outright cancellations by you:

  • If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

  • If you received the product, and would like return the same you can do so, we still will refund the entire amount only you will be liable to pay the returning courier charges; only in cases where there are defects found with the product.

Now we will take refund of the goods Dispatched if you don’t like it.

Terms:

a) Refund amount will be 100%, only you will be liable to pay the returning courier charges.
b) Goods have to be returned within 7 days of the Receipt of good and should be in the same condition as it has been received.
c) Customer will have to Courier it back to our address:
Pulwama, Kashmir.
d)Return Courier charges has to be borne by the Customer.
e)Once the Courier has been sent mail us the POD number along with your Bank Details at opesubmarketplace@gmail.com.
f) Refund amount will be credit in your bank in 3 working days on receipt of the good.

SHIPPING & DELIVERY POLICY

OPESUB is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post.

How the delivery charge is calculated for multiple units?

  • The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

    Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.